Privacy Policy

Information We Collect

When you submit a service request through our website, we collect your name, phone number, email address, and any message you include. We also collect standard web server logs (IP address, browser type, pages visited) through Cloudflare for security and performance monitoring.

How We Use Your Information

We use your contact information solely to respond to your service requests and schedule tree care appointments. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Retention

Service request submissions are stored securely on Cloudflare's infrastructure for up to 90 days. After that period, submissions are automatically deleted. We do not use cookies for tracking. Cloudflare Web Analytics collects anonymous, aggregated performance data with no personal identifiers.

Third-Party Services

We use the following third-party services:

• Cloudflare — web hosting, CDN, and cookieless analytics
• Resend — transactional email delivery for service request notifications

These services process data according to their own privacy policies and are contractually bound to protect your information.

Your Rights

You may request deletion of your personal data at any time by emailing [email protected]. We will respond within 30 days.

Contact

For privacy questions, contact Vladimir Kamenev at [email protected] or call 5123369618.